Frequently Asked Questions

Q. What are the participation requirements?

Dealers must be approved, enrolled, and using a finance program(s) on the Finance Clearinghouse administered by EGIA. Loans funded on non-EGIA administered finance platforms will not be approved.

Q. How do I submit a claim?

After selecting the rebate program which corresponds to the brand installed, fill out the claim application and upload supporting documentation.

Q. What supporting documentation is needed?
  1. Customer Signed Installation Contract that includes Installation Date, Installation Address, Installed Equipment with Model and Serial Numbers
  2. roof of Funding. This MUST be from the Lender that shows you have been paid. Documentation must include customer information, total loan amount, total funded amount, and plan/terms used
Q. What finance plans are eligible?

Any plan or promo that has an associated dealer/contractor fee so long as you are using an EGIA administered finance clearinghouse program.

Q. How do I check the claim status?

Claim status can be viewed on your dashboard. If additional information is needed, you can upload documents by the claim.

Q. When can I expect to be paid?

Once the claim is approved, allow 6-8 weeks for payment. You will be mailed a check or funded electronically.